Santadyuti Samanta Graduated in Electrical Engineering and then did Masters in Computer Science from Jadavpur University. Studied on AI/Data Science. With working experience over 28 Years in Transmission & Distribution Sector at CESC & Tata Power, he had hands on experience in Network Operation, Customer Service & Commercial, Power System Operation and all the Technologies in IT & OT. Currently he is working as Chief D&IT for T&D Cluster for Tata Power, which has 8 Transmission company of 7k+ Ckt kM, 7 Discoms serving 12.6 million Customer at Delhi, Mumbai, Odisha, Ajmer, Trading Business, AMISP and other Service Business. Tata Power is in the middle of Digital Transformation Journey to enhance CX, Operational Efficiency of Field Force, Asset, which is becoming a Platform for Distribution Business for Tata Power internal as well as External Service Offering.