A science and law graduate from University of Delhi, and MBA public services from University of Birmingham, United Kingdom, Sh. Mukesh Khullar joined Maharashtra cadre of IAS in 1985. Over a period of past 33 years, Sh. Khullar gained rich experience by holding top positions in various field organizations covering regulatory, welfare and developmental areas at Local, State and Central Government levels. Using this experience, he assisted policy and program formulation in Agriculture, Tribal Welfare, e governance, Energy and Human Resource domains. He was working as Additional Chief Secretary (Personnel) before moving to MERC. He held position of Principal Secretary Energy Government of Maharashtra in which capacity he served as Director on boards of various power utilities Mahavitran, Mahagenco, Mahatransco, MSEB Holding Company, RGPPL and MEDA. He has also served as Director on the boards of Agriculture Insurance Company of India, Food Corporation of India and Maharashtra State Cooperative Tribal Development Corporation. Reforms agenda is the core area of his interest. He introduced and implemented several innovative projects in most organizations that got recognized and replicated. IT enabled delivery of Citizen Services ‘Setu’ implemented in Thane district is one of such projects.